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  • Section: Support article
  1. Support article: How do I create an ALA account?

    Do I need to create an account? Creating an account with the ALA allows you to: Download occurrence records, species checklists and field guides  Use the Spatial Portal for in-depth analysis of species distributions Upload species checklists to the List tool Upload occurrence data to the Sandbox tool for visualising your data and getting data quality reports and spatial layer intersects Receive the ALA newsletter, and Receive email alerts when new records are added...

  2. Support article: My username/password isn’t working OR I can’t remember my username/password

    Your username is the same as the email address you used to register your account. If your password isn’t working, you can reset it using this link, Reset your password. If you type your password incorrectly multiple times, you may see a message: "You've entered the wrong password for the user too many times. You've been throttled." This lock-out is only for a short period - you should be able to try logging in again after a minute or two.

  3. Support article: I created an account but did not receive the account activation email

    Sometimes our activation emails get caught in spam filters/junk mail folders. Check these folders in your email and if you still can’t find the activation email, contact our Support Team and ask them to manually activate your account. Contact ALA support by email:

  4. Support article: How do I manage the settings for my account?

    To manage the settings for your account, follow these steps: Log in to the ALA, using the orange tab in the top right corner of the ALA home page. Click on the My profile tab, then select View profile...

  5. Support article: How to find species information

    User Guide 6 Begin at the Atlas of Living Australia homepage. Type the species or common name into the search box. If you want to search from a page other than the home page, look for the magnifying glass at the top right of the page. Clicking on that will bring up a search bar.  Then click on the species name to open the overview page. The overview page has an Occurrence records map and some images. In some cases, there are compiled distribution maps, a brief description and sound files...

  6. Support article: How to find the species recorded in your area

    User Guide 1 Begin at the Atlas of Living Australia homepage. Click on Search & analyse, then choose Explore your area. Once you enter your postcode or address on the next page, a map will appear with coloured dots showing the occurrence records. You can alter the radius of the circle from the default 5km down to 1km or up to 10km.  The list at the left shows all the species that have ever been recorded at that location, as well as the number of records...

  7. Support article: Who contributes data to the ALA?

    Data in the Atlas of Living Australia is provided by a wide range of organisations, websites, individuals, community groups, government departments and information systems...

  8. Support article: How to record a sighting

    Currently, there are two ways to submit sightings to the ALA.  1) Through iNaturalist Australia ALA now manages the Australian node of iNaturalist – the world’s leading social network for biodiversity. We recommend ALA users upload individual observations to iNaturalist Australia. iNaturalist Australia uses community expertise and image recognition to help users identify species...

  9. Support article: What is ‘attribution’?

    Attribution is a statement about who provided the data. You can nominate how you would like to be acknowledged as the provider of your data. Typical attributions include: your name, date your company name, date your website URL as a hyperlink department name, section, contact details

  10. Support article: How to submit a data set

    You need to register and have an ALA user account to upload data. You do not need to download software to upload data, although data formatted to fit one of the templates makes it much easier to integrate in to the ALA. You can upload data from a desktop or mobile device, such as a smart phone or iPad. If you already have a collection of species sightings they can be submitted as a data set rather than one at a time using the record a sighting form...